Nivon is an AI-powered chatbot platform that helps businesses provide customer support through their websites. It enables businesses to create AI chatbots that respond to visitor questions using information from their website content, documents, and other business resources.
Businesses can customize their chatbot's appearance, tone, and behavior to reflect their brand and communication preferences. The chatbot can be integrated into a website, allowing visitors to ask questions and receive responses based on the information provided by the business.
Nivon also provides tools to manage chatbot knowledge sources and conversations through a centralized dashboard. When a question requires additional assistance, businesses can review the conversation and follow up with the visitor.
The platform is designed to help businesses address common customer inquiries, make business information more accessible, and support their customer service operations around the clock without requiring coding knowledge.
