Omnichannel Inbox: website chat, email, Messenger & Instagram, plus live product, inventory & order lookups
24/7 Lead Capture: AI auto-collects contact info, boosting leads by 60%+
24/7 Customer Support: instant answers on every channel, +70% productivity
Full Control: custom AI rules, knowledge base, smart labels, hours & escalation
ConvertPilot Inbox turns every conversation into a sale. It pairs a smart AI assistant with one unified inbox for your Website chat, Email, Facebook Messenger, and Instagram, so you capture leads, answer questions, and close sales without leaving your dashboard.
The AI works 24/7 across every channel. It answers product and support questions in real time, runs live inventory checks, shows your best-sellers, tracks orders, replies in your customer's language, and escalates to your team the moment a human is needed. Even when you're offline, it keeps selling.
Make the chat widget yours. Customize colors, position, launcher icon, corner style, and background to match your brand, add one-tap quick replies, set online hours, and capture details with an offline message form, so every visitor gets a polished, on-brand experience.
Stay fully in control with custom AI rules, a knowledge base, and smart labels that let the AI tag and segment visitors automatically. Set availability hours, monitor response times with built-in analytics, and let conversation memory deliver more personal replies over time. The AI collects contact info exactly when it counts, increasing lead capture by 60%
Was not able even to tryThis app works ony with stores. So sad. My website is not a store, but online school.
DU
Dude Lemon LLC 團隊
Hi Juliana,
UPDATE: Following our recent email exchanges, I’d like to clarify that the claims “This app works only with stores” and “Your app requested my site to be a WIX store” are inaccurate....
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HE
Henryduffer2311/ May 28, 2025
responds as i want
DU
Dude Lemon LLC 團隊
Thank you so much for your review.
I am really glad to hear that you are finding the app useful. If you ever need any help or have feedback, feel free to email me...
(0)
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LA
Lance0092/ May 11, 2025
Its a good app as i can read everything from wix chat but how to stop chat popup on wix stores
DU
Dude Lemon LLC 團隊
Hey, thanks so much for your review!
I think I get what you’re referring to, if you mean the automatic chat pop-up that appears on Wix Stores product pages, that’s actually a built-in feature...
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AL
Alessandrascarpe/ May 8, 2025
l'app va forte con regole e wix stores. ma il testo normale sulla pagina non lo capisce.
DU
Dude Lemon LLC 團隊
Thank you for your review and feedback. I hope you don’t mind me replying in English.
In addition to AI Rules and Knowledge Items, the AI model also pulls content directly from your live...
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AU
Audrenlvb/ May 7, 2025
Very good app. Chat rules works perfectly but what's difference between chat rules and knowledge?
DU
Dude Lemon LLC 團隊
Thank you for the review.
So here’s the difference: Chat Rules are a mix of Trigger + Response that you set up. Even if the user doesn’t say the exact trigger, our AI engine...