My Tickets

製作者：

Live chat, help desk and ticketing

尚無評論

提供免費方案

My Tickets 概覽

Live chat and ticket inbox
Team support workflows
Customer ticket hub
Reports and service levels

My Tickets is a live chat, help desk and ticketing system for your site. It brings live chat conversations and customer support tickets together in your dashboard, so your team can handle conversations, review ticket details, update statuses and priorities, and assign work to the right agent or team. Set up agents, teams, roles, and permissions to match the way you work. Team members can manage their availability, and built-in notifications help them keep track of updates. You can also set up your site's live chat experience and collect requests through an offline form when your team isn't available. Give customers a member-facing ticket area where they can search for support tickets and check their status. Customise its appearance to fit your site. Use reports to review support activity, and configure service level settings for your team's workflow. From the first live chat message through ticket follow-up, My Tickets gives your team a shared help desk workspace to organise customer service and keep customers informed.

類別

通訊聊天

適用地區：

此應用程式全球適用。

應用程式語言：

英語

您可以翻譯所有您網站上顯示的應用程式內容至任何語言。

網站需求：

精選

Supported in Aria,

評分與評論

此應用程式尚無評論，請來成為第一個評價的人。

定價與方案

Basic 方案

免費

Get started with a taste of what our app can do. This plan includes 1 agent, 1 team, 1 new ticket per month, and 1 chat conversation per month. It’s designed as a light introduction, so you can explore the core features and get a feel for how the app works before deciding whether to upgrade.

Essential 方案

6

/月

Up to 1 Agent

Up to 1 Team

50 New Tickets/Month

100 Chat Conversations/Month

Team 方案

10

/月

Up to 5 Agent

Up to 5 Team

150 New Tickets/Month

250 Chat Conversations/Month

Advanced 方案

13

/月

Unlimited Agents

Unlimited Teams

Unlimited New Tickets/Month

Unlimited Chat Conversations/Month

* 價格以 USD 為單位。

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