It is not showing up on my siteI've spent over an hour trouble shooting, and it just returns to me to the same exact page
PU
PurpleBear 團隊
Hi, thank you for your patience.
Could you please reach out to our support team with a few details (which page you're adding it to, browser/device used)? We'd like to get this fixed for...
(0)
感謝您的意見回饋
TL
Tlyons18/ Aug 20, 2026
GratefulAfter I installed it, their logo showed up. I reached out to the support agent and he took it off.
PU
PurpleBear 團隊
We're so pleased you're happy with the app. Thank you for the encouraging words!
(0)
感謝您的意見回饋
IZ
Izzybrownio/ Aug 11, 2026
TerribleNot what I thought it was, and now it's started charging me and I can't work out to delete the app.
PU
PurpleBear 團隊
Thank you for your feedback! Just to clarify: the app includes a 3-day free trial period. If you uninstall the app within that trial period, no charges are applied.
(0)
感謝您的意見回饋
MI
Miguelxb11/ Aug 5, 2026
Muy buena debe ser mas facil de usar
PU
PurpleBear 團隊
We appreciate your trust in our app. Thank you for the great rating!