Not enough monthly recordingsYou only get 2 recordings per month. They should give us 2 per day because then you can actually learn something.
TW
TWIPLA 團隊
Hi,
Thanks for your feedback on the recording limits on our plan. We understand your concern about wanting more recordings to thoroughly evaluate the app and learn from user behavior.
Our free plan provides 2...
(0)
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RI
Ricardonavarrete25/ Mar 18, 2025
muy malomuy malo, no me deja anularlo, me siento estafado
TW
TWIPLA 團隊
Hola,
Gracias por su comentario. Entendemos tu frustración con el proceso de cancelación y te pedimos sinceras disculpas por cualquier dificultad que hayas experimentado.
Lo ideal sería que la cancelación de la suscripción fuera sencilla....
(0)
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SA
Sallykindberg/ Feb 13, 2025
Stopped workingThis app doesn't work in Safari, I have to have a separet browser just for this, Firefox. But it doesn't always work there either. In Safari, the maps are mainly grey or not...
TW
TWIPLA 團隊
Hello,
Thank you for your feedback. We sincerely apologize for the issues you're encountering with our app in Safari and Firefox. We understand how frustrating it is when the maps don't display correctly.
Recent updates...
(1)
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PA
Partapisdesign/ Jan 23, 2025
Please money backThis is not fair marketing - to use customer carelessness or human forgetfulness to deduct the fee for the application from the account without prior warning! It is fair practice to remind in...
TW
TWIPLA 團隊
Hi,
Thanks for reaching out and letting us know about your experience. We understand your frustration with the automatic renewal, and we apologize for any inconvenience it caused.
According to Wix: “To prevent any interruption...
(1)
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WI
Wildwomenhawaii/ Nov 18, 2024
Updated: Problem fixed!Update - TWIPLA fixed the problem and Session Recordings now work great. Through the recordings, I can see what I am doing right and to find issues on my website that I...
TW
TWIPLA 團隊
Hi,
That's great to hear! We’re really glad we were able to get this resolved for you.
It's fantastic that you're already using the Session Recordings to identify both successes and areas for improvement...