Wix 智慧聊天將 AI 聊天和手動聊天整合於一處,讓您能以自動回答、真人回覆,或兩者靈活組合等最符合業務需求的方式為訪客提供支援。
透過下列靈活的可用狀態模式,在尖峰時段和下班時間持續回應顧客:全天候 AI、全天候手動、指定時間,或非作用中(搭配離線選項以持續收集潛在顧客)。
從管理介面,您可以測試及改善 AI 功能、新增知識和限制、調整 AI 的身分和風格,並在收件匣中檢閱對話,讓智慧聊天隨著時間變得更準確且實用。
輕鬆存取關鍵聊天分析,協助您深入了解網站訪客的資訊,並改善與訪客互動的方式,藉此提升轉換率。智慧聊天也會分析對話,為您提供關鍵深入解析,了解顧客正在尋找什麼以及如何改善業務。
智慧聊天先前稱為「Wix AI 網站聊天」,現已升級為包含即時(手動)聊天,以單一整合式解決方案取代舊版的 Wix 聊天功能。
terrible1. the old Wix chat app stopped collecting email - which was an actual requirement that I couldn't turn off... How frustrating when a client reaches out and you have no way of...
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AN
Angeleshuanosta/ May 24, 2026
Not worth it, I loved the OG versionKeep the original chat. This version lacks of personalization, I can´t make it look like the one I had before. I don't see any added value with this.
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Tenrocktubo/ May 23, 2026
non lavora come la versione precedenteLa funzione delle notifiche dei visitatori non funziona regolarmente . Ho impostato tutti i parametri più volte ma non ho risolto nulla. Ridateci wix Chat
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Arknomaly/ May 22, 2026
DO NOT UPGRADE!!I upgraded as Wix chat was going to be discontinued and I CAN'T GET IT BACK! Once you delete it, you cannot restore it!! It has MAJOR bugs!! And that's for a webpage...
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Wix 團隊
Thank you for the detailed feedback — we understand how frustrating this experience has been.
A few quick updates regarding the issues you mentioned:
1 - The old Wix Chat can still be restored using...
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KA
Kathydehass/ May 22, 2026
???What is going on? Has this "bug" issue been fixed yet by now? It's been 6 days since the first person brought up the issue here.