Wix 智慧聊天將 AI 聊天和手動聊天整合於一處,讓您能以最符合業務需求的方式支援訪客—自動化答案、真人回覆,或彈性結合兩者。透過彈性可用模式,在尖峰時段和下班時間保持回應:AI 全天候、手動全天候、已預定時間,或非作用中 (搭配離線選項以持續收集潛在顧客)。從您的管理介面,您可以測試及改善 AI、新增知識和限制、調整 AI 的身分和樣式,並在您的收件匣中檢閱對話—讓智慧聊天隨著時間變得更準確和實用。輕鬆存取關鍵聊天分析,協助您瞭解更多網站訪客的資訊,並改善您與其互動的方式以提升轉換率。智慧聊天也會分析您的聊天對話,以提供您關鍵深入解析,瞭解您的顧客正在尋找什麼以及如何改善您的業務。智慧聊天,先前稱為 Wix AI 網站聊天,現已升級為包含即時手動聊天—其設計目的為以單一整合式解決方案取代舊的 Wix 聊天。
One of their first users, after two years abandoning shipTwo years ago the Wix AI Chat started slow and clunky, then grew into something that was astonishingly good at providing the right answers. We trained and trained the bot, until about 4...
(47)
感謝您的意見回饋
RS
Rstacey53/ Jan 8, 2026
Unpredictable and Not UseableI wanted this app to work, however the lack of consistency in its responses and the limited effectiveness of its rules made it impractical for production use. We removed it from our site...
(13)
感謝您的意見回饋
AZ
Azmiathas/ Dec 29, 2025
Disaster! Disaster!
WI
Wix 團隊
We’re sorry to hear this. If you’re willing to share what went wrong, it would really help us understand the issue and improve the product for everyone.