Horrible both UX design and back office managementAs independent hotels, you rely on what Wix has. The previous Wix Hotels was far superior in terms of design and back-office management even though its guest reservation UX and process was horrible.
Wix...
(0)
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FR
Fritze121/ Nov 7, 2024
SUCKSthis feature SUCKS non of my customers can understand how to book a room . obviously no UX testing was done HORRIBLE
ZERO STARS
(1)
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GA
Galshamfarm/ Oct 29, 2024
Great functionality, but let down by no functionality in wix appDesktop version works well, theres some settings that are limiting my business (check in and out times being set across the full property); and having difficulties with setting seasonal rates in an intuitive...
HO
HotelRunner 團隊
Hi there,
Thank you very much for your feedback! We continuously develop our product based on valuable user suggestions like yours. A mobile app to manage, view, and amend bookings is in progress and...
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AN
Anthonyallioo/ Oct 29, 2024
DisappointedI was excited for this hotels to be added to studio and it's underwhelming. I though that we would be able to create property pages, and create a experience similar to AirBNB and...
HO
HotelRunner 團隊
Hello,
Thank you for your feedback! We’re always working to improve our product based on user suggestions. Our platform is designed to be highly customizable, and we offer onboarding sessions to support you in...
(2)
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LA
Lanylee/ Oct 29, 2024
This app does not workNo functions are working properly on this new beta app and not given the option to use the old app. Please just let us use the original Wix Hotels app.
HO
HotelRunner 團隊
Hello,
We're here to support a smooth setup experience! Our product is designed to be highly customizable to meet your property’s unique needs, and we offer onboarding sessions to guide you through the panel...