Pretty poor experience overllMy client has been persisting with this app for over a year, and just does not find it easy or intuitive to use as both an operator or a customer. Numerous drop-outs syncing...
HO
HotelRunner 團隊
Dear execreative,
Thank you for sharing your feedback. We sincerely apologize for the difficulties your client has experienced while using our app. May I kindly ask you to contact us via wix@hotelrunner.com? We will...
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OK
Oktayuzun81/ Oct 28, 2025
SHAME !I have paid the fee for 5 collaborators however it is limited with 5 room types not collaborators ! It is also not possible to arrange currency with the one ı want !...
HO
HotelRunner 團隊
Dear oktayuzun81,
Thank you for sharing your feedback. We’re sorry to hear about the confusion regarding your subscription and the setup process. May I kindly ask you to reach out to the Wix support...
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IN
Info3039647/ Oct 28, 2025
LexahausSehr gut ich hoffe es ist Zeit das ich die Ersten Gäste bei uns im Winter Willkommen heisen zu Dürfen
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DO
Doguetsephora7/ Oct 14, 2025
une catastropheL'ancienne version était beaucoup mieux celle-ci est imbuvable et ne fonctionne pas, et wix ne fournit aucun support personne n'est joignable!
HO
HotelRunner 團隊
Dear Doguetsephora7,
We’re sorry to hear about the difficulties you’ve experienced with the new version. While we understand that change can be challenging, the latest version also brings several improvements and features designed to...
(0)
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AT
Atro77/ Oct 14, 2025
Horrific interfacesvery hard to use due to poor interfaces and it does not give you the option to use and manage it via the Wix application. Try updating the availability to your property on...
HO
HotelRunner 團隊
Dear Atro77,
We’re very sorry to hear about the difficulties you’ve experienced using our platform, and we understand how frustrating it must be to manage your property on the go. While some features are...