Wix 智慧聊天將 AI 聊天和手動聊天整合於一處,讓您能以自動回答、真人回覆,或兩者靈活組合等最符合業務需求的方式為訪客提供支援。
透過下列靈活的可用狀態模式,在尖峰時段和下班時間持續回應顧客:全天候 AI、全天候手動、指定時間,或非作用中(搭配離線選項以持續收集潛在顧客)。
從管理介面,您可以測試及改善 AI 功能、新增知識和限制、調整 AI 的身分和風格,並在收件匣中檢閱對話,讓智慧聊天隨著時間變得更準確且實用。
輕鬆存取關鍵聊天分析,協助您深入了解網站訪客的資訊,並改善與訪客互動的方式,藉此提升轉換率。智慧聊天也會分析對話,為您提供關鍵深入解析,了解顧客正在尋找什麼以及如何改善業務。
智慧聊天先前稱為「Wix AI 網站聊天」,現已升級為包含即時(手動)聊天,以單一整合式解決方案取代舊版的 Wix 聊天功能。
Horrible it keeps making it look like we are offering "free" services that are actually pay services
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SA
Samarasolutionsgroup/ Jun 7, 2026
Don't Use ThisI "trained" this crappy AI chat on my website and documents and it proceeded to give incorrect answers to literally every question asked and even offered things that were not actually offered. Avoid...
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HE
Hello69661/ Jun 6, 2026
Unbelievable to add or change something we never wanted
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DR
Druwayu/ Jun 4, 2026
This is GarbageWIX CHAT WAS FINE IF YOU ADDED OPTIONS TO DELETE OLD CONVERSATIONS AND LET IT ACTUALLY WORK AS A SOCIAL OPTION. THIS CRAP YOU ARE INSERTING IS NOT AN IMPROVEMENT AND WE ALREADY...
(1)
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UN
Unleashyourk9/ Jun 3, 2026
This is offering things I don't offer!This is offering services I don't even offer to clients coming on my chat! Ridiculous.