Charter Walk are a high end bespoke kitchen company that have a reputation for innovative design and high quality craftsmanship. They initially got in touch with me for some Instagram training although it became very apparent that they needed a full overhaul with their online presence. 

Their website, whilst functional and ranking on Google well had visitor numbers of around 20 per day but they had a bounce rate of around 80%. This meant that 16 of the 20 visitors per day were landing on the website and leaving very promptly. What this told me was that their website was not communicating the right message or brand to the right people. It was also a bit dated looking, very masculine, not easy to navigate and not aligned with their brand.

Once we had agreed that a new website was in order we discussed who their target audience was and did a profiling exercise to ensure that the new online look and feel was going to appeal to those people.

During this process we decided that a full rebrand wasn't necessary, more of a brand refresh. We would keep their logo the same whilst updating the feel of the brand through softening the colour palette, changing some of the fonts, using more aspirational images and finally a MUCH more user friendly navigation on the website.

After doing some social media training with Shabs, the owner of Victorian Dreams, she asked me to build her a new ecommerce site. Her existing site was dated, didn't look great on mobile view and couldn't integrate with Facebook and Instagram shops.


We created a new brand style that is modern but still traditional and in keeping with her amazing business sourcing, restoring and selling antique beds and period furniture.


The thing I love most about Victorian Dreams is the option to have the bed finished in any colour or fabric - I LOVE interiors and bespoke design and so this is a dream client for me!

A New Normal already had a Wix site that has been designed by someone else and then added to by their in house team. The website had become very cluttered and messy with no clear navigation route. We met and discussed what they needed most from the website and also what their business goals were - from there I simplified the website and using the existing analytics worked out what the website visitors wanted to see most. The end result is a website that is simple to navigate - easy to find relevant information and most importantly is delivering business.

Chris wanted me to design a brand style that reflected his personality and also the very personal service that he provides. We created a website that does exactly that!

Laura's Little Blue Bakes wanted a website where she could showcase all the delicious cakes she makes and easily take orders. I built a simple website using her existing branding and her business is going from strength to strength!

As a new business start up Ami came to me as she was looking for a simple website where she could take enquiries for bookings and showcase her work. I built a simple 2 page website which as her business grows we can add pages to where necessary.

This client required a full website refresh - the previous agency were very unresponsive when it came to making changes and amends to their website. The old site was very dark and the styling was not right for their target audience. We working together to choose the right images and wording that reflected the high end service they provide.

Thank you Ricky for your very kind words. I am so pleased you were happy with the service provided. Good luck with your new venture! 

Amazing efficient service. Thanks Susie. Highly recommended. Great communication and very reasonably priced indeed.

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