Next Wave Services
Next Wave Services
Quality Website Design. Providing you peace of mind.
4.6 

198
完成的專案

NC, US
English

關於 Next Wave Services

Next Wave is the proactive leader in website design and website maintenance service based in Charlotte, NC. For the last 20 years, we have mastered the art of providing quality and affordable website design and maintenance services, logo designs and marketing services to our customers. Our services have helped clients free up their time to focus more on building their brand and business. We support business owners by helping them to be digitally available and accessible to their clients!...

服務與費率


評論 (17)

4.6
 / 5
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Autumn Edwards

2021年3月26日

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I would not recommend Next Wave Services. I will specifically speak on my experience concerning a custom logo. The quality of their work was almost cartoonish. Their customer service required that you speak w the designer through a representative. Finally after numerous back and fourths and unsatisfactory drafts, I requested a live call in hopes of moving the process forward. I eventually requested that another designer take a look and give it a fresh conceptual look. I ended up settling on a design, which I was pretty pleased with. After I took on the role as designer. This was about 3 months from the start of the process. Only to find that the image/logo was unable to be seen on dark backgrounds. This was an exhausting process and left me unsatisfied as I missed several deadlines and ultimately won’t be using the finished product....
專業人員回應
Hi Autumn, Thank you for your review. We strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time. We pride ourselves on our custom logo designs and the high-quality service we maintain. We would like to make things right and we’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly via this email request@nextwaveservices.com. Thank you!...

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Lisa Brown

2021年3月21日

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You won't find a better company to work with! They were FRIENDLY, EAGER, and TIMELY about making the changes and adjustments I asked for. I had ongoing one-to-one communications with an employee who I felt cared about my satisfaction. The end result made me and my customers SMILE! THANK YOU Next Wave! - Lisa B. Milwaukee, WI...
專業人員回應
Thank you, Lisa! We appreciate your business, and it was a pleasure to work with you on your project. Hope to work with you again in the future! ...

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Leslie Janot

2021年3月20日

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They really pulled through, I was demanding and they stepped up. On the down side they really didn’t create anything new on there own but simply massaged the clip art I had to find on my own. Didn’t really present me with any new ideas...
專業人員回應
Hello Leslie, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out via email at request@nextwaveservices.com with any further comments, concerns, or suggestions you wish to share. Thank you! ...

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scottseigel8

2021年3月4日

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Clarisse was a pleasure to deal with via email. After only two revisions we had a great logo. Don't hesitate to call Next Wave for your logo. Six out of five stars!...
專業人員回應
WOW! Mahalo for the six stars, Scott! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you! We look forward to working with you again in the future! PS- Mahalo means Thank you! :) ...

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Jim Roberts

2021年2月2日

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Delivered as advertising. Quick professional service. Did a couple rounds of design and narrowing things down. Delivered high quality logo package with all necessary formats and design notes....
專業人員回應
Thank you for the great review, Jim! We’re so happy you loved your experience. We’d love to continue providing great service to awesome clients like you. Thanks again! :) ...

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Rissell

2021年1月12日

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They did a great job. I was very picky and made them redo the logo a few times and they were okay with it. I got a great logo, thank you Clarisse! She was very helpful....
專業人員回應
Thank you so much for this great 5-star review, Melody! We appreciate you being an awesome client and helping to share the word about us. We're glad to know that everything from the service to custom logo design surpassed your expectations. Hope to work with you again in the future! ...

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Stefanos Mitrokostas

2020年12月4日

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Service was very professional and representatives took the time to ensure that they were meeting expections and delivering a great product by listening to requests and asking if anything else was needed. Never hesitated to ask questions and if there was anything else I needed. Price was more than I expected for the job that I required to be done but in terms of customer service I would definitely recommend....
專業人員回應
Thank you so much for your kind words, Stefanos. We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we met your expectations. Hope to work with you again in the future! ...

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Allison Bernardi

2020年10月12日

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The communication was unclear and frustrating. They did not listen to what I asked for the first time, so I had to go back and forth a few times to get what I wanted. It took much longer than they said it would. In the end, I got a logo that I am satisfied with but am not in love with, but my timeline was coming quick and I needed it done....
專業人員回應
Hello Allison, We would like to apologize for your recent experience. Your review is very concerning to us. We always aim to deliver a great experience, thank you for letting us know about this. We will use this as an example to make us better and to ensure this doesn’t happen again. Please let us know how we can make it up to you. You may email us at request@nextwaveservices.com. ...

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kevin4709

2020年10月8日

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Great group to work with. Very responsive and helpful. I’m very happy with their work on the logo and website....
專業人員回應
Hello Kevin! Thanks for leaving us such a wonderful review. We’re so glad you had a great experience; our team will definitely be happy to read what you wrote. We always put customer experience and satisfaction as our priority. Thanks for trusting Next Wave Services! ...

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Watermark Church

2020年9月15日

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Working side by side, we were able to create a website design that met our needs. When it came down to launch time, they were extremely responsive in making adjustments requested and delivered a website that we are extremely pleased with!...
專業人員回應
Hi Leslie, Thank you for your awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We really appreciate you taking the time out to share your experience with us! ...

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Wood

2020年8月31日

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Very responsive and able to put together my project well. We're happy with the work to date and will continue to utilize them....
專業人員回應
Thank you for the kind words, Cynthia! We really appreciate you taking the time out to share your experience with us. We’d love to continue providing great service to awesome clients like you. Thanks again! ...

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Terrence Deaton

2020年6月24日

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Next Wave is a great source to help develop your WIX site. They not only perform what I need but stay in contact and have super people communicating with you all the time and anytime....
專業人員回應
Thank you for the awesome review, Terrence! We’d love to continue providing great service to awesome client's like you. Thanks again and we hope to work with you again in the future! ...